Refund Policy – Digital Products

Due to the nature of digital products, all sales are final and non-refundable.

Once your purchase is complete, you will receive immediate access to your digital files. Because these items cannot be “returned,” I am unable to offer refunds, exchanges, or cancellations after purchase.

Please ensure you carefully review all product descriptions, details, and system requirements before completing your purchase.

If you experience any issues accessing or downloading your files, or if your purchase is not delivered as described, please contact me at hello@rosekolliastherapy.com.au and I will be happy to assist you.

This policy does not affect your rights under applicable consumer laws.

Digital Product Use & Licensing

All resources are for individual use only unless otherwise stated. By purchasing, you are granted a non-exclusive, non-transferable license to use the materials for your own personal or professional use.

You may:

  • Use the resources with your own clients or students

  • Print or use the files within your own practice or classroom

You may not:

  • Share, distribute, or forward the files to others – including to clients’ caregivers or other therapists

  • Upload the files to shared drives, websites, or online platforms

  • Resell, sublicense, or commercially distribute the materials

  • Use the resources within organisations, clinics, or schools without appropriate licensing

If you require a multi-user, clinic, or organisational licence, you can purchase this for a one-time payment here.

Unauthorised sharing or distribution may result in access being revoked and further action where necessary.